INFORMATION

About receipts for reservations made with online payment

If you made a reservation through Rakuten Travel, Jalan, Ikkyu, JTB, etc. and paid in advance, the hotel cannot issue a receipt. If you need a receipt, please contact the relevant travel agency.

Examples of overseas reservation sites

– Booking.com
– Expedia
– Agoda
– Trip.com

If you need a receipt from us, please choose to pay locally.

Thank you for your understanding.